WNWEBSNEXUS

Maintenance & support

A team tocall after launch

Updates, bug fixes, uptime checks, backups and a real technical team to call after launch, so your website or app doesn't go quiet the day it ships.

Support scope

Launch day isnot the finish line

We keep websites, apps and systems running after launch: patched, backed up, monitored and fixed quickly when something breaks.

01

Bug Fixes

Fast turnaround on issues reported by you or your customers.

02

Updates & Patching

Keep frameworks, libraries and plugins updated and secure.

03

Uptime Monitoring

Automated checks that alert us the moment something goes down.

04

Backups

Scheduled backups with tested restore points, not just backup files that never get checked.

05

Small Feature Requests

Ongoing small improvements and additions without opening a new project every time.

What we deliver

Clear outputs,not vague promises

  • 01A defined monthly or on-demand support plan with response times
  • 02Bug fixes and small improvements handled without a new contract each time
  • 03Regular updates, patching and dependency maintenance
  • 04Uptime monitoring with alerts for downtime or errors
  • 05Scheduled, tested backups for your website, app or database

Process

How theproject runs

  • 01We review your current stack, hosting and past issues
  • 02We agree a support plan and response times that match your budget range
  • 03We set up monitoring, backups and a reporting channel for issues
  • 04We handle fixes, updates and small requests on an ongoing basis

Timeline

How manydays are needed

Support runs as an ongoing plan rather than a fixed project, with response times matched to your plan.

Setup & onboarding
1-3 days
Standard bug turnaround
1-3 days
Monthly maintenance cycle
Monthly
Priority support response
Same day

Pricing

Starting from$100/mo

Maintenance and support plans can start from $100 per month for a small website or app.

Basic monthly maintenance (updates, backups, monitoring): starting from $100/month
Standard support with bug fixes and small requests: starting from $250/month
Priority support with faster response times: starting from $500/month
One-off fix or emergency support without a plan: starting from $50
NDA available before sharing hosting access, credentials or customer data.

How it works

Clear scope,private by default

We can sign an NDA before detailed discovery. After that, we confirm scope, price, milestones, delivery dates and ownership in writing before development starts.

NDA available for confidential ideas, business processes, customer data and internal systems.
Your quote explains what is included, what is not included and what can be added later.
Work is delivered in milestones so you can review progress before the final handover.

Guides

Read beforeyou decide

4 min readWebsite Maintenance Checklist: Weekly, Monthly, Quarterly and Yearly TasksA website maintenance checklist: the weekly, monthly, quarterly and yearly tasks that keep a business site secure, fast and working, and how long each takes.
4 min readFix the Bugs or Rebuild? How to Decide When Your Website Keeps BreakingKeep fixing bugs on your website or rebuild it on modern technology? Signs it’s time to rebuild, what a rebuild costs, and how to do it without losing SEO.
3 min readAlready Launched? Get an Urgent Security Check Before an Attacker Finds the HolesYour app is live but was never security tested. What to check first, the warning signs you may already be compromised, and how an urgent security check works.
4 min readWebsite or Server Down? How to Recover Fast, and How We Can HelpWhat to do when your website or server goes down: the first checks, common causes, how to restore from backup, and how to stop it happening again.
4 min readSmall Business Website Security Checklist: 15 Checks You Can Do This MonthA practical website security checklist for small businesses: updates, backups, access control, admin hardening, forms, hosting and what to do if you’re hacked.
4 min readWebsite Maintenance Plans: What’s Included, How Often and What They CostCompare website maintenance plans: what each tier includes, monthly prices from $50 to $1,500+, how often tasks run, and what to ask before you sign.

What now

Don't launchand disappear

Tell us what you've already built and how it's hosted. We will set up a support plan that starts from $100 a month.

Get a free quoteChat on WhatsApp +92 266 379003